{"id":8962,"date":"2022-02-24T10:56:05","date_gmt":"2022-02-24T09:56:05","guid":{"rendered":"https:\/\/www.softproject.de\/en\/?page_id=8962"},"modified":"2022-04-11T15:55:01","modified_gmt":"2022-04-11T13:55:01","slug":"portals","status":"publish","type":"page","link":"https:\/\/www.softproject.de\/en\/industries\/utility\/portals\/","title":{"rendered":"Portals"},"content":{"rendered":"

[vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”4″ bottom_padding=”3″ back_image=”8965″ back_position=”center top” parallax=”yes” overlay_color=”color-dfgh” overlay_alpha=”60″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ el_class=”header”][vc_column column_width_percent=”100″ position_horizontal=”left” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″][vc_custom_heading heading_semantic=”h1″ text_size=”” text_weight=”700″ sub_lead=”yes” css_animation=”curtain” subheading=”Use different user interfaces for all process participants and integrate people easily into your processes.
\nIncrease customer loyalty and accelerate your communication with partners.”]Portals for the utilities industry[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=”100″ position_horizontal=”right” position_vertical=”bottom” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”0″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h1″ text_size=”” text_weight=”300″]Use portals for human workflow management[\/vc_custom_heading][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”4″ bottom_padding=”2″ back_color=”color-gyho” overlay_alpha=”50″ equal_height=”yes” gutter_size=”4″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ enable_top_divider=”default” top_divider=”triangle” shape_top_h_use_pixel=”” shape_top_height=”100″ shape_top_opacity=”100″ shape_top_index=”0″][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ align_mobile=”align_center_mobile” mobile_width=”0″ width=”1\/2″][vc_empty_space][vc_custom_heading text_weight=”300″ text_color=”accent” separator=”under” sub_lead=”yes” sub_reduced=”yes” subheading=”Enable customer self-service”]Customer portal[\/vc_custom_heading][vc_column_text]Enable your customers to apply for their grid connection<\/strong> online with their utility company at any time \u2013 including for a wallbox<\/strong> and photovoltaic system<\/strong>, of course. Help them submit applications with interactive forms, ensuring complete and correct documents and high data quality.<\/p>\n

Simple communication lets you quickly coordinate appointments and exchange documents such as consumption data and statements.[\/vc_column_text][\/vc_column][vc_column column_width_percent=”100″ position_vertical=”middle” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″][vc_single_image media=”8968″ media_width_percent=”100″ css_animation=”right-t-left”][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ back_color=”color-gyho” overlay_alpha=”50″ gutter_size=”4″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ row_name=”x4-suite”][vc_column column_width_percent=”100″ position_vertical=”middle” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″][vc_single_image media=”8970″ media_width_percent=”100″ css_animation=”left-t-right”][\/vc_column][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ align_mobile=”align_center_mobile” mobile_width=”0″ width=”1\/2″][vc_custom_heading text_weight=”300″ text_color=”accent” separator=”under” sub_lead=”yes” sub_reduced=”yes” subheading=”Efficient order processing, data validation and controlling”]Employee portal[\/vc_custom_heading][vc_column_text]Use a modern electronic mailbox solution<\/strong> for your order management so that your employees can always access up-to-date data from any location \u2013 even when working from home. Process your transactions, e.g. applications for a grid connection, a wallbox, photovoltaic systems or telecommunications<\/strong> directly in the browser and benefit from end-to-end electronic order processing.<\/p>\n

Communicate seamlessly with your customers and civil engineers and easily coordinate deadlines or monitor the deadlines and status of accreditations and certificates of your installers<\/strong> with integrated monitoring functions.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”3″ back_color=”color-gyho” overlay_alpha=”50″ gutter_size=”4″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ row_name=”x4-bipro-server”][vc_column column_width_percent=”100″ gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/2″][vc_custom_heading text_weight=”300″ text_color=”accent” separator=”under” sub_lead=”yes” sub_reduced=”yes” subheading=”Registration, data available digitally and up-to-date at any time”]Business partner portal[\/vc_custom_heading][vc_column_text]Provide a portal for your business partners where they can maintain credentials, certificates, and special skills and automatically generate documents to identify themselves to customers as well \u2013 all secured by the partner’s login. For documents with expiration dates, an automatic reminder can also be sent to update them.<\/p>\n

Facilitate communication between partners and your employees by providing direct access to all data and documents \u2013 execution plans, sketches, measurements, etc. \u2013 and simplify exchanges, e.g. for scheduling<\/strong> in the construction process.[\/vc_column_text][\/vc_column][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ align_mobile=”align_center_mobile” mobile_width=”0″ width=”1\/2″][vc_single_image media=”8972″ media_width_percent=”100″ css_animation=”right-t-left”][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”3″ overlay_alpha=”50″ gutter_size=”4″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ row_name=”x4-bipro-server”][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading text_weight=”300″ text_color=”accent” separator=”under” sub_lead=”yes” sub_reduced=”yes”]Architectural model of your portals[\/vc_custom_heading][vc_empty_space empty_h=”2″][vc_column_text text_lead=”yes”]We run your portals for you as SaaS in our ISO 27001-certified data center. We connect your systems right at the start of the project or in later expansion stages. 200 standard adapters are available for this purpose. Your systems are connected hybrid: An X4 BPMS on-premises connects your systems and communicates with the SaaS solution in our SoftProject data center.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”2\/3″][vc_single_image media=”9200″ media_width_percent=”100″][vc_empty_space empty_h=”2″][\/vc_column][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/3″][vc_single_image media=”5914″ media_width_percent=”60″][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”3″ back_image=”8974″ back_position=”center center” parallax=”yes” kburns=”yes” overlay_color=”color-nhtu” overlay_alpha=”24″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”2″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading text_size=”h1″ text_weight=”300″ sub_lead=”yes” sub_reduced=”yes” subheading=”Take advantage of SoftProject’s network and experience”]Successes through the use of our portals[\/vc_custom_heading][vc_empty_space empty_h=”1″][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ equal_height=”yes” gutter_size=”2″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”zoom-in” width=”1\/6″][vc_icon icon_image=”8976″ icon_color=”color-xsdn” heading_semantic=”h5″ text_weight=”300″ text_reduced=”yes”]of time savings for factual data entry[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”zoom-in” width=”1\/6″][vc_icon icon_image=”8978″ icon_color=”color-xsdn” text_size=”h4″ text_weight=”400″ text_reduced=”yes”]reduction in manual data entry effort[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”zoom-in” width=”1\/6″][vc_icon icon_image=”8980″ icon_color=”color-xsdn” text_reduced=”yes”]are available \u2013 including GIS, NLT, ERP[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”zoom-in” width=”1\/6″][vc_icon icon_image=”8097″ icon_color=”color-xsdn” text_reduced=”yes”]in 2019 and 2020[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”zoom-in” width=”1\/6″][vc_icon icon_image=”8099″ icon_color=”color-xsdn” text_reduced=”yes”]certified data center[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ css_animation=”zoom-in” width=”1\/6″][vc_icon icon_image=”8985″ icon_color=”color-xsdn” text_reduced=”yes”]less errors and inquiries due to intelligent forms[\/vc_icon][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”2″ bottom_padding=”3″ overlay_alpha=”50″ gutter_size=”4″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ position_vertical=”middle” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/3″][vc_single_image media=”8988″ media_width_percent=”100″][\/vc_column][vc_column column_width_percent=”100″ position_vertical=”middle” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”2\/3″][vc_custom_heading text_size=”h1″ text_weight=”300″ text_color=”accent” separator=”under” sub_lead=”yes” sub_reduced=”yes” subheading=”Involve customers, employees and business partners in the process”]Digitize cross-system processes with individual interfaces for each user[\/vc_custom_heading][vc_column_text]Grid connections, charging stations for electromobility and EEG feeders are still ordered today in many cases with a printed form or even informally by e-mail. If your employees are working from home, the incoming applications have to be scanned or data systematically recorded \u2013 sometimes it has to be typed out by hand.<\/p>\n

If unclean handwriting is not legible or important information is missing, time-consuming phone calls have to be made afterwards. The interim reports that are then compiled are stored in numerous versions in folders on your network drive. If a colleague is absent due to illness, there is often a lack of transparency about the current status and the steps taken so far. The process stalls and the application remains at a standstill \u2013 but that doesn’t have to be the case![\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ back_image=”8990″ back_position=”center center” parallax=”yes” overlay_color=”accent” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ bottom_divider=”gradient”][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_empty_space empty_h=”5″][vc_empty_space empty_h=”5″][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”3″ overlay_alpha=”92″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”4″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h1″ text_size=”” text_weight=”300″ css_animation=”curtain”]Advantages with the X4 BPMS portals[\/vc_custom_heading][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ equal_height=”yes” gutter_size=”3″ shift_y=”0″ z_index=”0″ limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”0″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ radius=”std” width=”1\/3″][vc_icon display=”inline” icon_image=”7948″ media_size=”64″ text_reduced=”yes” css_animation=”zoom-in” title=”Customer satisfaction”]User-specific portals for individual tasks[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”0″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ radius=”std” width=”1\/3″][vc_icon icon_image=”8079″ media_size=”64″ text_reduced=”yes” css_animation=”zoom-in” title=”Process optimization”]Seamless communication between users via digitized processes[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”0″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ radius=”std” width=”1\/3″][vc_icon icon_image=”7946″ media_size=”64″ text_reduced=”yes” css_animation=”zoom-in” title=”Data quality”]Interactive customer portals for complete and high-quality data[\/vc_icon][\/vc_column_inner][\/vc_row_inner][vc_row_inner limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/3″][vc_icon display=”inline” icon_image=”7951″ media_size=”64″ text_reduced=”yes” css_animation=”zoom-in” title=”Sustainability”]Regular improvements and enhancements as part of updates[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/3″][vc_icon icon_image=”8017″ media_size=”64″ text_reduced=”yes” css_animation=”zoom-in” title=”Security”]Data backup and individual user account[\/vc_icon][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/3″][vc_icon icon_image=”7858″ media_size=”64″ text_reduced=”yes” css_animation=”zoom-in” title=”Expandability”]Solution grows with your requirements[\/vc_icon][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ back_image=”7852″ back_position=”center center” parallax=”yes” overlay_color=”color-796994″ overlay_alpha=”80″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ front_end_with_slider=”true”][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ override_padding=”yes” column_padding=”2″ style=”dark” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][vc_custom_heading heading_semantic=”h1″ text_size=”h1″ text_weight=”300″ text_color=”color-xsdn” separator=”yes” sub_reduced=”yes”]Our customers about our solutions for the utilities industry[\/vc_custom_heading][uncode_block id=”8993″ inside_column=”yes”][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”0″ back_color=”color-xsdn” overlay_alpha=”50″ gutter_size=”4″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/6″][vc_custom_heading heading_semantic=”h1″ text_weight=”300″]References[\/vc_custom_heading][\/vc_column][vc_column column_width_percent=”100″ position_vertical=”middle” gutter_size=”0″ expand_height=”yes” overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”5\/6″][vc_empty_space empty_h=”0″][vc_column_text]More than 300 customers already rely on digitization with X4 BPMS. Here is a selection from the utilities industry.[\/vc_column_text][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”2″ bottom_padding=”3″ back_color=”color-xsdn” overlay_alpha=”50″ gutter_size=”4″ column_width_percent=”100″ shift_y=”0″ z_index=”0″][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″][uncode_block id=”8996″ inside_column=”yes”][vc_button button_color=”color-nhtu” radius=”btn-round” custom_typo=”yes” font_family=”font-555555″ font_weight=”500″ text_transform=”uppercase” border_width=”0″ link=”url:https%3A%2F%2Fsoftproject.de%2Fen%2Fsoftproject%2Freferences%2F|title:References”]All references[\/vc_button][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”3″ bottom_padding=”3″ back_color=”color-gyho” overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ row_name=”kontakt”][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/3″][uncode_block id=”7290″ inside_column=”yes”][\/vc_column][vc_column column_width_use_pixel=”yes” position_horizontal=”left” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”2\/3″ column_width_pixel=”700″][vc_custom_heading heading_semantic=”p”]Do you have any questions? Just contact us![\/vc_custom_heading][vc_empty_space empty_h=”1″]\n

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