Service Portal – Your Access to Support & Services
The SoftProject Service Portal brings clarity, structure, and efficiency to your technical inquiries.
With just a few clicks, you can submit structured support requests to our team and keep track of their progress at any time.
Efficient Support – Your Direct Line to Solutions
Use the portal to quickly create and track support requests.
Manage all your inquiries in one place and receive direct feedback from our support team.
Available Services:
- Submit a Support Request - Technical assistance for SoftProject products
- Add files and comments - Enhance your request with screenshots, log files, or additional details
- Receive direct feedback - Get clear answers and solution proposals from the SoftProject support team
Everything in One Place – No More Guesswork
Good support is more than just a ticketing system.
With the SoftProject Service Portal, you stay on top of things, save time, and reach the right people faster.
- Centralized, not scattered - All your requests, responses, and attachments in one place.
- Standardized processes - Fewer follow-up questions thanks to clear, structured forms.
- Transparent progress - Track the status of your request at any time.
Want to use the Service Portal? Request access here.
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Your Contact
SoftProject Customer Support
Email: support@softproject.de
Phone: +49 7243 56175-333