Service Portal

Your access to support and services

The SoftProject Portal brings clarity, efficiency, and transparency to your technical issues. With just a few clicks, you can send structured support requests directly to our team and keep track of the processing status at all times.

Efficient support

Your direct access to solutions

Use the portal to quickly create and track support requests. Manage your requests centrally and receive direct feedback from our support.

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Support

Technical support for SoftProject products.

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Files & Comments

Supplement your request with screenshots, logs, or notes.

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Receive direct feedback

Feedback and solutions directly from SoftProject.

Everything at a glance

Instead of flying blind

Because good Support is more than just a ticket system. With the SoftProject Portal, you can maintain an overview, save time, and reach the right contact person more quickly.

People working in a modern office

Centralized instead of distributed

All requests, feedback, and file attachments bundled in one place.

Standardized processes

Fewer follow-up questions thanks to clear forms containing all necessary information.

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Transparent processing

The current status of your request can be viewed at any time.

Service Portal

X4 BPMS is not only a powerful tool - it comes with high-quality resources and specialized support to help you successfully scale your processes.

Contact SoftProject Support

phone

+49 7243 56175-333