Energy management processes

Stay agile and flexible by using field-proven and customizable solutions.

Accelerate core processes for utilities with X4 BPMS

Grid connection process

The right interface for every user

Provide interfaces for all roles involved in the process – customer, employee, or business partner – with the X4 BPMS. Via the X4 Enterprise Service Bus, the interfaces integrate fully with your existing back-end systems, e.g. GIS, ERP or CRM.

  • Customer portal: Apply for grid connection, wallbox or photovoltaic system or communicate with the utility company.
  • Employee portal: Process applications, create offers and communicate with customers or business partners
  • Business partner portal: Accredit partners and edit master data and orders
  • Data hub: Create transparency in all data and processes

Benefit from fast implementation thanks to a ready-to-use standard solution for customer portal and installer management.

Responsive portals
Exchange line data

Redispatch 2.0

Connect all systems and provide plant master data

Via X4 Web Apps, we provide plant operators and deployment managers (EIV) with portals for master data maintenance. With the X4 ESB, we connect the systems involved in the process (NLT, Forecast, Connect+, DA/RE) with each other.

  • Customer portal: Maintain plant master data (role EIV and BTR), forward data automatically to relevant systems.
  • Employee portal: enrich and check data and forward to DA/RE or Connect+
  • Data hub: Import data from MStR, EDM, GIS, etc.
  • Controlling: Extensive possibilities with individual dashboards

Use the same data in all systems and make it available in individual portals.

Smart Metering

Connect head-end systems and simplify meter change and billing processes

The X4 BPMS combines your individual systems such as EDM, ERP/CRM, load flow calculation and GIS into an operating platform for smart metering and offers customized interfaces for all process participants.

  • Employee portal: clearly display status incl. map for dispatchers and clerks, provide measurement data and parameterize meters.
  • Business partner portal: digitize meter change process for installers, offer role-dependent portals, retrieve solution on the move
  • Data hub: Archive Big Data time series with X4 Time Series, deliver data for billing, network calculation (low voltage) and network control technology to the ERP system.

Use the possibilities of smart meters e.g. via DLMS, IEC 61850 or a digitized meter change process including offline solution.

Smart metering with the X4 BPMS

More efficient digitization through X4 processes

Take advantage of SoftProject's network and experience

60 days

of time savings for factual data entry

75 percent

reduction in manual data entry effort

more than 200 adapters

are available – including GIS, NLT, ERP

no downtime

in 2019 and 2020

iso 27001

certified data center

80 percent

less errors and inquiries due to intelligent forms

Positive people working with computers and laptops in modern office

Our tailor-made solutions

Meet the challenges of your industry

Companies in the utilities industry are subject to constant change due to legal regulations, but also due to new market requirements.

In order to operate successfully in the market, it is important to be able to implement new requirements quickly and flexibly. For SoftProject customers, digitized business processes are the key to greater efficiency, flexibility, and competitiveness. Discover our solution packages for the utilities industry, which can be implemented quickly thanks to the low-code platform X4 BPMS.

Advantages with the energy management processes of X4 BPMS

Digitize faster thanks to reuse of field-proven solutions

Fast go live

Reusable templates, e.g. for the grid connection process

One platform for all digitization tasks

One platform

One digitization platform for all your processes

Process digitization

Process digitization

Avoid manual processes and media discontinuities

For all operating models on-premises, cloud or hybrid

Customer self service

Better collaboration with customers and partners, even 24/7

Established standard

High data quality

User guidance and validation of application and master data



Continuous further development of X4 BPMS and solution offerings

Our customers about our solutions for the utilities industry


More than 300 customers already rely on digitization with X4 BPMS. Here is a selection from the utilities industry.

Your Contact Person

contact person

Uwe Jeschke

Business Unit Manager Industry and Utilities

Do you have any questions? Just contact us!