SoftProject presents new SaaS solution for the insurance industry

If it’s a restructuring specialist, an inspection service provider, an expert or a jewelry appraiser: In the event of a claim, insurers have to communicate with many different service providers. “For service providers of insurers who only process transactions in small numbers, it is not always worthwhile to connect to the insurer in a structured way,” says Simon Mozes, Director Insurance Cloud Solutions at SoftProject GmbH.

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For these, SoftProject now offers a streamlined solution that enables them to transmit data to insurers in a structured and DSGVO-compliant manner without technical integrations and without having to resort to expensive order management systems. The solution is based on the field-proven Claim Portal. All correspondence between the service provider and the insurer takes place via the portal.

How that works? The service provider simply receives a link by e-mail with which he can log into the service provider portal and then view and process the order. The portal is available regardless of the hardware used — smartphone, tablet, or PC — and makes it possible to integrate any service provider. The insurer always communicates via the same interface here, regardless of whether the service provider is connected via the Insurance Gateway or uses the service provider portal. The solution ensures secure and smooth data exchange between all parties involved, and thus fast claims processing without media breaks.

Das neue Dienstleisterportal für Schadendienstleister mit einer geringeren Anzahl an Vorgängen zeichnet sich durch einen sicheren Beauftragungsweg, eine schnelle und einfache Anbindung an die Schnittstelle sowie eine komfortable Bearbeitung der Aufträge aus. Es ist nur eine von zahlreichen Branchenlösungen des X4 Claim Management der SoftProject GmbH, der führenden SaaS-Plattform für die Digitalisierung des Schadenmanagements. Sie hilft dabei, Schadenkosten zu reduzieren und die Zufriedenheit bei Partnern, Kunden und den eigenen Mitarbeitern zu steigern.

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